Interviews

Interview #1 – Cindy

Year: Senior
Has eaten at just about every restaurant in Harrisonburg
Would rather eat most at a chain/sit-down restaurant
Features and toppings of a burger don’t affect her decision that much. She just wants a burger, but if she had to choose one feature she does care about, it’s the quality of the meat.
Sides do affect her decision to eat at a specific burger joint. Fries must come with it. The type of fries don’t matter that much, but she really likes the thin, shoe-string ones.
She goes out for a burger, because she’s craving one.
Wait time does impact her decision to go to a specific restaurant. She won’t wait more than 15 minutes for a burger.
She would want to include a “Near me” or address search bar in this app.

Year: Senior
Has eaten at just about every restaurant in Harrisonburg
Would rather eat most at a chain/sit-down restaurant or hole-in-the-walluFeatures/toppings do impact his decision to eat at a burger joint. He likes big, thick, juicy burgers, not cheap, dinky ones.
Sides do impact his decision to eat somewhere. Even though he is not a huge fan of McDonalds hamburgers, he will eat them just for their fries. He likes his fries with lots of salt, greasy but not too greasy, and thin, not homestyle.
He will go out for a burger, because he’s craving one.
He will wait around seven minutes for his burger.
If he was creating this app, he would include a feature where customers can click a button when they walk into the restaurant and again when they walk out, kind of like how drivers can report things to other drivers on the Waze app.

Year: Junior
Wants to find more unique restaurants or ones she’s never eaten at before in Harrisonburg
Would rather eat most at a chain/sit-down restaurant
Features/toppings do impact her decision to eat at a certain restaurant. She likes her buns slightly toasted, not super soft, and she absolutely does not like blue cheese.
Sides are not significant enough to impact her decision to eat at a specific location.
She will go out for a burger if she hasn’t eat one in a while and is in the mood for one.
Wait time does not impact her decision to eat somewhere.
If she was going to build this app, she would want different categories to select from when narrowing down where to eat (juicy, flavor, scale, classic or fancy, special toppings).

Year: Junior (at Liberty University)
Goes to a university two-hours away but visits Harrisonburg often (about twice a month)
He would rather eat most at a hole-in-the-wall, because their food is unique & usually tastes better.
Features/toppings do affect his decision to eat somewhere. He likes thick, juicy burgers, and unique toppings (mac & cheese, fried egg) gain his interest.
Sides do impact his decision to eat at a specific burger joint. He has to get fries on the side. He really likes sweet potato fries. He also likes when restaurants have special sauces (ex: Chick-fil-a sauce).
He goes out for burgers when he’s in a “party-ish, chipper, uppity-up kind of mood”
Wait time doesn’t really impact his decision to eat somewhere. He’ll wait 30-45 minutes for his burger if he knows it’ll be worth it.
If he was building this app, he would include distance from one’s dorm/apartment, the menu, & restaurant’s rating.

Year: Freshman
Has eaten at plenty of restaurants around NOVA but is new to Harrisonburg
Would rather eat most at a hole-in-the-wall
Features/toppings do not impact her decision to eat at a specific place. She eats classic burgers that every place sells. She’s flexible & just wants a burger.
Sides do not impact her decision to eat somewhere. Pretty much every restaurant offers fries on the side, and she likes all kinds of fries.
Only eats burgers if her friends ask her to come with them to a restaurant. She doesn’t eat much meat, and uses occasions like that as her cheat-meal.
Wait time does not impact her decision to eat somewhere. She goes for the experience/time with friends and family, not just the food.
If she was building this app, she would want organized categories to help point her toward what she wants, sort of like how on the Domino’s website when you’re ordering pizza, each category gets more specific, and it’s easy to select what you want.